All orders are shipped via UPS ground service and insured for their full value. You may specify a faster shipping method if you need your product(s) faster.
All shipments are F.O.B. Clifton, NJ.
Motor freight is used for all palletized orders. FedEx, DHL, and USPS available (where applicable).
All returns require preauthorization within 10 days of receipt of materials. Please contact us before returning a product for approval. There is a 15% restocking charge on all orders approved for return. Special orders and custom converted items are not returnable.
If you have a question about our shipping procedures, need to return a product, or have been shipped something in error please contact us at firstname.lastname@example.org or call us at 800-876-9922.