All orders are shipped via UPS ground service and insured for their full value. You may specify a faster shipping method if you need your product(s) faster.
All shipments are F.O.B. Clifton, NJ.
All returns require preauthorization. Please contact us before returning a product for approval. There is a 15% restocking charge on all orders. Special orders are excluded and can not be returned.
If you have a question about our shipping procedures, need to return a product, or have been shipped something in error please contact us at firstname.lastname@example.org or call us at 800-876-9922.